I need help
Sometimes, the fastest way to get the information or help you need is to call someone.
On this page
Key contacts
In an emergency or if someone is in danger: call Triple Zero 000
In an emergency if you have hearing or speech impairment: call 106 to make a text emergency call
If you need translation or interpretation: call the Translating and Interpreting Service on 131 450
If you want to report abuse or neglect: call the National Disability Abuse and Neglect Hotline on 1800 880 052
If you want help with domestic violence: call 1800RESPECT on 1800 737 732
If you have a concern or complaint about the NDIS: call the NDIS Quality and Safeguards Commission on 1800 035 544
Health and wellbeing
If you need urgent help with poisons: call the Poisons Information Centre on 131 126
If you are in crisis, anxious or depressed and want to talk with someone:
- Call Lifeline on 13 11 14 (for anyone)
- Call BeyondBlue on 1300 224 636 (for anyone)
- Call the Suicide Call Back Service on 1300 659 467 (for anyone)
- Call Kids Helpline 1800 55 1800 (for people aged 5 to 25)
- Call Mensline Australia on 1300 789 978 (for men)
- Call Veterans and Families Counselling on 1800 011 046 (for veterans)
If you are grieving: call Griefline on 1300 845 745
If you need urgent mental health care:
- Australian Capital Territory: call the Mental Health Triage Service on 1800 629 354
- New South Wales: call the Mental Health Line on 1800 011 511
- Northern Territory: call the Crisis Assessment Telephone Triage Service on 1800 682 288
- Queensland: call the 24-hour mental health care on 1300 642 255
- South Australia: call the Mental Health Triage Service on 13 14 65
- Tasmania: call the Mental Health Services Helpline on 1800 332 388
- Victoria: visit the Mental Health Services website to choose the service for your region
- Western Australia: call the Mental Health Emergency Response Line on 1800 676 822
If you need emergency respite:
- Call Carer Gateway on 1800 422 737 (for carers)
- Call the Veterans’ Home Care Assessment Agency on 1300 550 450 (for veterans)
Life help
If you want help with drug or alcohol addiction: call DirectLine on 1800 888 236
If you want help with gambling addiction: call Gambling Help on 1800 858 858
If you are in debt or financial trouble: call the National Debt Helpline on 1800 007 007
If you need legal help:
- Australian Capital Territory: call Legal Aid ACT on 1300 654 314
- New South Wales: call LawAccess NSW on 1300 888 529
- Northern Territory: call the Northern Territory Legal Aid Commission on 1800 019 343
- Queensland: call Legal Aid Queensland on 1300 651 188
- South Australia: call the Legal Services Commission of South Australia on 1300 366 424
- Tasmania: call Legal Aid Tasmania on 1300 366 611
- Victoria: call Victoria Legal Aid on 1300 792 387
- Western Australia: call Legal Aid Western Australia on 1300 650 579
Government services
If you want help with the National Disability Insurance Scheme (NDIS): call the NDIS on 1800 800 110
If you want help with My Aged Care: call My Aged Care on 1800 200 422
If you want help with the Department of Veterans’ Affairs: call the department on 1800 555 524
If you want help with Medicare: call Medicare general enquires on 132 011
If you want help with Centrelink: call Centrelink on 132 307
If you are a carer and want help: call Carer Gateway on 1800 422 737
