About us

The Disability Gateway will assist all people with disability, their families and carers to locate and access services across Australia.

On this page

What is the Disability Gateway?

The Disability Gateway will:

  • improve the navigation to access relevant information and services
  • span multiple sectors including health, housing, employment, transport and everyday living
  • exist as a central point of entry for referrals to disability information, services and programs

The Disability Gateway is an Australian Government initiative.

Who is the Disability Gateway for?

The Disability Gateway is for all people with disability, their families and carers.

How do I provide feedback about the Disability Gateway?

Leave your feedback via the feedback link on the website.

How do I contact the Disability Gateway?

You can call the Disability Gateway on 1800 643 787 or send an email to disabilitygateway@benevolent.org.au.

How do service providers list their service?

Service providers can request to be listed on Ask Izzy by submitting a form to add a service.

Disability Gateway Stakeholder kit

Help us communicate the benefits of the Disability Gateway and encourage people with disability and their families and carers to visit the site and provide their feedback. The Disability Gateway stakeholder kit has information for you to share with your networks.

Communications products about the Disability Gateway

Communications products about the Disability Gateway are available to download.

Disability Gateway TV Campaign 1

Video duration 30 sec

We open on a young woman with a hearing impairment on her laptop computer at a cafe. She looks up and begins to talk and sign to camera.

F: The Australian Government has launched the Disability Gateway.

She turns her laptop so that viewers can see the screen, it’s open on the Disability Gateway. She continues talking and signing to camera.

F: It’s a website and phone line helping you access trusted information and services.

We cut to see a young man sitting next to his desk and computer.

He smiles and talks to camera.

M: I can search for employment services.

We cut to a man who is an amputee, sitting in his sports wheelchair next to a basketball court as we see other players in sports wheelchairs playing in the background.

M: I can search for the right aids and equipment.

We cut to an older woman with an invisible disability standing in her garden as another woman is tending to plants in the background.

F: I can search for health and wellbeing services.

We cut back to our young woman in the cafe as she begins to talk and sign to camera again.

F: With the Disability Gateway, now you can.

We cut to the Disability Gateway logo and details as they appear upon a blue background.

Super/VO: Visit disabilitygateway.gov.au or call 1800 643 787.

Super/VO: Authorised by the Australian Government Canberra

Disability Gateway TV Campaign 2

Video duration 30 sec

We open on a young woman with a hearing impairment on her laptop computer at a cafe. She looks up and begins to talk and sign to camera.

F: The Australian Government has launched the Disability Gateway.

She turns her laptop so that viewers can see the screen, it’s open on the Disability Gateway. She continues talking and signing to camera.

F: It’s a website and phone line helping you access trusted information and services.

We cut to see a young man sitting next to his desk and computer.

He smiles and talks to camera.

M: I can search for employment services.

We cut to a man who is an amputee, sitting in his sports wheelchair next to a basketball court as we see other players in sports wheelchairs playing in the background.

M: I can search for the right aids and equipment.

We cut to an older woman with an invisible disability standing in her garden as another woman is tending to plants in the background.

F: I can search for health and wellbeing services.

We cut back to our young woman in the cafe as she begins to talk and sign to camera again.

F: With the Disability Gateway, now you can.

We cut to the Disability Gateway logo and details as they appear upon a blue background.

Super/VO: Visit disabilitygateway.gov.au or call 1800 643 787.

Super/VO: Authorised by the Australian Government Canberra

Disability Gateway TV Campaign 3

Video duration 15 sec

We open on Laura on her laptop at a café as she enjoys s coffee and we cut to see her screen. It’s open on Disability Gateway

VO: The Australian Government has launched the Disability Gateway.

We then cut between a shot of Pele at the sports centre and Theresa receiving her groceries as the VO continues.

F: It’s a website and phone line helping connect people with disability to trusted information and services.

We cut to the Disability Gateway logo and details.

F: Visit disabilitygateway.gov.au or call 1800 643 787.

SUPER: Disability Gateway – Connecting you to information and services.

Super/VO: Authorised by the Australian Government Canberra

Disability Gateway TV Campaign 4

Video duration 15 sec

We open on Lauren with a hearing impairment on her laptop computer at home. She looks up and begins to talk and sign to camera.

F: The Disability Gateway is here.

She turns her laptop so that viewers can see the screen, it’s open on the Disability Gateway. She continues talking and signing to camera.

F: It’s a website and phone line connecting people with disability to trusted information and services.

We cut to the Disability Gateway logo and details as they appear upon a white background.

F/VO: Visit disabilitygateway.gov.au or call 1800 643 787.

SUPER: Disability Gateway – Connecting you to information and services.

Super/VO: Authorised by the Australian Government Canberra

Translated information about the Disability Gateway

Translated information about the Disability Gateway is available.

What if English is not my first language?

If you would like to have the Disability Gateway webpages translated, you can phone the Translating and Interpreting Service on 13 14 50. The service can translate in more than 100 languages and is available 24 hours a day, 7 days a week.

What if I can understand English, but have trouble reading it?

If you need to listen to the information on the Disability Gateway, you can use Readspeaker to automatically change written text to speech. Click the 'Listen' button on any page and it will be read aloud to you.

What if I have a hearing or speech impairment?

If you need to talk with someone about this website, you can contact the Disability Gateway through the National Relay Service by:

Indigenous imagery on the Disability Gateway

We would like to acknowledge the Indigenous imagery on the Disability Gateway which was designed by Marcus Lee. Marcus is a gifted designer whose work over the last 30 years has touched millions of Australians. Born and raised in Darwin NT, Marcus is a descendant of the Karajarri people and is proud of his Aboriginal heritage. For the Disability Gateway, Marcus’s designs at the top and bottom of every page ‘symbolise connection to country and community for Aboriginal and Torres Strait Islander people, and linking access to the Disability Gateway services. The circular rings flow across the country, enabling Australia wide assistance for all people with disability, their families and carers.’

About us

A mother, father and two daughters standing together

The Australian Government made the Disability Gateway for:

  • people with disability
  • their families and carers.

Icons of a computer with a website on it, an information icon and a person wearing a badge and holding a clipboard

You can use the Disability Gateway to find:

  • services
  • information.

Getting support

Languages other than English

Translating and Interpreting Service icon.

If you speak a language other than English, the Translating and Interpreting Service (TIS) can help you.

You can call TIS on:

131 450

A woman talking on her mobile phone. Above her is an icon of speech bubbles with letters from different languages inside.

They can read the Disability Gateway to you in your language.

ReadSpeaker

An icon of a person using headphones with a laptop, there is sound coming out of it.

If you need to listen to the Disability Gateway, you can use ReadSpeaker.

An icon of a listen button being clicked.

This is a program that will read pages out loud to you.

You can use the ‘Listen’ button on most page.

National Relay Service

National Relay Service logo.

If you have a speech or hearing impairment, you can call the National Relay Service.

133 677

How to contact the Disability Gateway

Feedback website page icon.

You can tell us what you think about the Disability Gateway on our feedback page.