Emergency contacts, safety and help

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Emergency contacts

Video duration 2:27

Presenter:

Hi. I’m Nicole.
It’s important to stay safe and access the help you need quickly. So today, I’ll be talking you through some key emergency contacts listed on the Disability Gateway website.

Title graphic: Emergency Contacts

In the case of an emergency or if someone is in danger always call Triple Zero immediately.

Graphic: (Icon) Call Triple Zero 000

If you have a hearing or speech impairment and there is an emergency, call 106 or make a text emergency call.

Graphic: (Icon) Call 106 Text emergency call

If English is not your first language and you require translation or interpretation in an emergency, call 131 450

Graphic: (Icon) Call 131 450 Translating and Interpreting Service

Call 1800 RESPECT if you are experiencing domestic violence.

Graphic: (Icon) Call 1800 737 732

If you need urgent help with poisons, call the Poisons Information Centre on 131 126.

Graphic: (Icon) Call 131 126

And finally, to access help in an emergency or a disaster situation, please select your specific state for more detailed information and a local response.

Graphic: State Emergency Services

If you have any questions or want to find out more about the supports and services available to you, please contact the Disability Gateway on 1800 643 787.

Key contacts

In an emergency or if someone is in danger:

Call Triple Zero 000

In an emergency if you have hearing or speech impairment:

Call 106 to make a text emergency call

If you need translation or interpretation:

Call the Translating and Interpreting Service on 131 450

If you want help with domestic violence:

Call 1800RESPECT on 1800 737 732

If you need urgent help with poisons:

Call the Poisons Information Centre 131 126

To get help in an emergency or disaster situation:

ACTNTSAVIC
NSWQLDTASWA

Disaster support

To get help in an emergency or disaster situation:

Visit Recovery Connect

For information about Local Government Areas which have been declared natural disasters and how to apply for disaster recovery payments:

Visit Disaster Assist

For information about natural disaster payments and help for people directly affected by bushfires, floods or other natural disasters:

Visit Services Australia

Find disaster recovery services and support in your area:

Visit the National Emergency Management Agency

Resources and toolkits to help you prepare for natural disasters

P-CEP toolkit and workbook to prepare for emergencies

Resources from the Red Cross to help you prepare for disasters

Social stories for children about bushfires and other natural disasters

Community Trauma Toolkit by Emerging Minds

R4NED Resources for NDIS Emergency and Disaster Management

Staying safe during floods and cyclones

  • prepare for, endure and recover from natural disasters like bushfire, cyclone and floods
  • learn about cyclone and flood health risks

Visit healthdirect

Safety

1800RESPECT

If you are experiencing, or at risk of, domestic, family or sexual violence please call 1800 737 732 or visit 1800RESPECT.

The Sunny App is also available to support people with disability recognise violence and abuse, understand their rights and take action to protect their safety.

NDIS Quality and Safeguards Commission

If you have a concern or complaint about the NDIS call 1800 035 544

Visit the NDIS Quality and Safeguards Commission website

eSafety Commissioner

Find the latest information to help you manage online safety issues including abuse and violence

Visit the eSafety Commissioner website

WWDA – Our Site

This Women with Disability Australia (WWDA) site has information about what violence against women is and how to get help if you need it

Visit the Our Site website

The National Disability Abuse and Neglect Hotline

The National Disability Abuse and Neglect Hotline (The Hotline), is a free, independent and confidential service for dealing with and reporting abuse and neglect of people with disability.

Call the Hotline on 1800 880 052 or visit the Hotline website for more information

If you want help with getting information about disability in other languages:

Multilingual Information Access (MiAccess)

MiAccess can support access to the NDIS for people whose first language is not English

Visit MiAccess for more information

Mental health support

If you are in crisis, anxious or depressed and want to talk with someone:

Lifeline

Call 13 11 14 (for anyone)

Visit the Lifeline website

Beyond Blue

Call 1300 224 636 (for anyone)

Visit the Beyond Blue website

Suicide Call Back Service

Call 1300 659 467 (for anyone)

Visit the Suicide Call Back Service website

Kids Helpline

Call 1800 55 1800 (for people aged 5 to 25)

Visit the Kids Helpline website

Mensline Australia

Call 1300 789 978 (for men)

Visit the Mensline Australia website

Blue Knot Foundation

Call 1800 421 468 to speak with a trauma counsellor or for support with applications around national redress

Visit the Blue Knot Foundation’s website

Veterans and Families Counselling

Call 1800 011 046 (for veterans)

Visit the Department of Veterans' Affairs website

SANE Australia

SANE provides ongoing mental health support for people 18+ with complex mental health, their families and carers, the autistic community and those with intellectual disability seeking mental health support.

Call 1800 187 263 or visit the SANE Australia website to get support