COVID-19 support for Disability Support Pension (DSP) recipients


Disability Support Pension (DSP) recipients may soon receive a text message through the Australian Government’s Disability Gateway offering assistance with COVID-19 vaccinations and medicines. 

This is a genuine text message sent by the Australian Government.

Legitimate government SMS communications will not use URLs as a means to update your personal details, or ask you to confirm your personal details.

The text message will provide information on how to access the Disability Gateway to get help booking your booster.

People with disability, carers and families can contact the Disability Gateway for free COVID-19 information and support including:

  • help with booking your vaccination appointment
  • information and support on getting tested
  • applying for COVID-19 financial support
  • COVID-19 information in accessible formats such as Easy Read or Auslan.

When you contact the Disability Gateway phone line, you will talk to a real person who will give you clear information and connect you to supports and services that are right for you.

For COVID-19 information and support call the Disability Gateway phone line on 1800 643 787, Monday to Friday, 8AM to 8PM AEDT/AEST 

If you need information in a language other than English, call the Translating and Interpreting Service on 131 450 and ask to be connected to the Disability Gateway.

If you are deaf or have a hearing or speech impairment, call the National Relay Service on 1800 555 677 and ask to be connected to the Disability Gateway.