New public transport accessibility standards now in effect

New accessibility requirements for public transport have commenced, supporting safer, easier and more accessible journeys for people with disability.

Reforms to the Disability Standards for Accessible Public Transport 2002 are now in effect. The Transport Standards sit under the Disability Discrimination Act 1992 and establish accessibility requirements for public transport services, infrastructure and conveyances.  

The updated standards aim to reduce barriers and discrimination experienced by people with disability across all stages of a public transport journey. The reforms introduce new and updated requirements across areas including staff training, accessible information, and the safety and design of public transport services and infrastructure.  

The reforms were developed in consultation with people with disability, public transport operators and providers, and state and territory governments. They support Australia’s Disability Strategy 2021–2031 and its vision of an inclusive Australian society where people with disability can fulfil their potential as equal members of the community. Under the Strategy, governments have also committed to reporting on compliance with the Disability Standards for Accessible Public Transport.

Some changes apply immediately, while others will be introduced over time, including when new transport assets are purchased or existing infrastructure is significantly upgraded.  

The changes support the broader goal of improving accessibility and inclusion in the community, including by reducing barriers that can affect how people with disability travel and participate in everyday life.

Find out more

The Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts has developed information and resources about the updated Transport Standards, including summary information in Easy Read and Auslan. Visit www.infrastructure.gov.au/transportstandards for more information.