Nino & Kim's story

Nino stands in a warehouse wearing glasses and a hi-vis work shirt, smiling with his arms crossed.

 Finding confidence at the op shop: Nino’s story

Every week, Nino walks into the op shop ready for work. Not because he has to, but because he loves it.

“When the manager’s not there, they like to say that Nino is the boss,” says his mum, Kim.

Originally from Vietnam, Nino and Kim moved to Australia when he was young. Over the years, she’s looked for ways to build his independence.

“My goal was always to help Nino find places in the community where he could feel included,” says Kim.

Nino lives with Down syndrome and enjoys all kinds of sport. Whether it’s basketball or soccer, if there's a ball involved, he’s interested.

“I like kicking goals,” says Nino, “Makes me happy!”

A few years ago one of the biggest goals Nino reached happened off the field, when he began volunteering at an op shop near his home.

“He loves going there,” says Kim. “The manager and staff are really supportive and friendly.”

At the shop, Nino sorts clothes, cuts boxes, and prepares DVDs for the shelf.

“If they’re cracked I throw them away,” Nino explains.

Learning how to do this role has helped Nino build confidence across his everyday life.

“When he first started, his support worker stayed with him for about an hour,” says Kim. “After that, the manager said he was doing a really good job and encouraged him to keep learning new things.”

Over time, Nino became a familiar face around the store. Now, Kim says the shop helps him feel more connected to the community while gaining important life skills.

“It’s been really good for him,” she says.

Kim first found volunteering opportunities through Nino’s support worker. But  she says looking on the Disability Gateway is also a great place for families to start.

“It’s easy to use and you can call the phone line if you need a translator,’ she adds.

For Kim, Nino’s journey shows how the right support can help everyone achieve their goals.

Video duration 1:20

Video duration 1:20

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