如何使用Disability Gateway / How to use the Disability Gateway
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Disability Gateway残障人士信息门户是一项全澳大利亚范围内的免费服务,旨在帮助人们获取值得信赖的信息和服务。
它是为残障人士,以及其家人和照料者提供的网站和电话专线。
Disability Gateway网站拥有强大的搜索功能,并为您提供与生活相关的10个话题的搜索服务。
点击搜索,在Disability Gateway网页搜寻您需要的信息。
现在让我们看看Disability Gateway可以在哪些方面为大家提供帮助。
这是George。
George患有自闭症,是一名兼职汽车修理工。
因病在家休息了很长时间后,他想在离家较近的地方找一份新工作。
George想知道在准备重新工作方面,他可以获得怎样的支持。
在Disability Gateway网站上看了就业选择之后,他决定通过读一门课程来更新简历,并制定找工作的计划。
这是Sarah。
Sarah照顾着有智力和身体残疾的姐姐Kate。Kate住过很多不同的残障人之家,但是一直没有找到合适的。
Sarah邀请Kate与她同住。他们都很开心,但是Sarah不确定要对家里做什么样的改变。
Sarah借助网站查找到能帮助她和姐姐的当地机构。
您是否需要帮助来使用和了解Disability Gateway的服务?
如果您说英语以外的语言,翻译与口译服务,TIS, 可以用您的语言为您读出Disability Gateway上的资料,并提供即时电话口译服务。TIS的电话是131 450。
如果您是失聪人士,或有听力或言语障碍,请拨打全国中转服务电话133 677。
澳大利亚政府于堪培拉授权。
什么是Disability Gateway?
What is the Disability Gateway?
Disability Gateway(残障人士信息门户)是由澳大利亚政府创建的,旨在帮助残障人士、其家人、朋友和照料者更轻松地找到信息,并帮助他们与所在地区的服务对接。
The Disability Gateway was created by the Australian Government to help people living with disability, their family, friends and carers find information more easily and connect them to services in their area.
它包含一个网站、一条电话专线和多个社交媒体渠道,为人们提供与残障相关的信息和服务。
It includes a website, phone line and social media channels to help connect people to disability information and services.
Disability Gateway围绕十个话题构建,包括就业、资金、辅助与设备、住房、交通、身心康乐、日常生活、教育、休闲以及权利和法律。
The Disability Gateway is structured around 10 topics including employment, money, aids and equipment, housing, transport, health and wellbeing, everyday living, education, leisure and rights and legal.
当您致电Disability Gateway时,将有真人与您交谈,为您提供清晰的且经过核实的信息,并且还可直接将您与实用的支持和服务对接。
When you call the Disability Gateway you will talk to a real person who will give you clear, fact-checked information and who can connect you directly to helpful supports and services.
在寻找合适的信息时您可能会面临困难,作为一个信息枢纽,Disability Gateway将为您提供易于获取且可安全使用的可靠信息。
Finding information that is right for you can be a challenge, The Disability Gateway is a central starting point, providing information people can trust that is accessible, easy and safe to use.
资金与开发
Funding & Development
2019年大选期间,澳大利亚政府承诺开发Disability Gateway。它的开发咨询了残障人士及其家人和照料者,以及残障服务业界。网站于2020年开始试运行,并通过测试,完善功能、改善用户体验,并确保网站内容符合最新的《网页内容无障碍浏览指南》(Web Content Accessibility Guidelines)。
During the 2019 election campaign, the Australian Government committed to developing the Disability Gateway. It has been developed in consultation with people with disability, their families and carers and the disability sector. A pilot website was launched in 2020 and tested to refine its functionality, improve user experience and ensure content complies with the latest Web Content Accessibility Guidelines.
社会服务部将继续咨询残障人士,以及更广泛的残障人士服务业界,以确保在服务设计中考虑到他们的需求和期望。
The Department of Social Services will continue to consult people with lived experience of disability and the broader disability sector to ensure their needs and expectations are considered in the service design.
如何访问Disability Gateway?
How can people access the Disability Gateway?
- -访问网站disabilitygateway.gov.au
- Go to disabilitygateway.gov.au
- -致电1800 643 787,澳大利亚东部夏令时间周一至周五上午8点至下午6点。
- Call 1800 643 787 available Monday to Friday, 8am to 6pm AEDT.
- -如果您需要非英语信息,请致电131 450,翻译和口译服务,并要求转接Disability Gateway。
- If you need information in a language other than English, call the Translating and Interpreting Service on 131 450 and ask to be connected to the Disability Gateway.
- -如果您是聋人或有听力或言语障碍,请致电1800 555 677,与National Relay Service联系,并要求转接Disability Gateway。
- If you are deaf or have a hearing or speech impairment, call the National Relay Service on 1800 555 677 and ask to be connected to the Disability Gateway.
- Disability Gateway 在Facebook都开通了账号– @DisabilityGateway
- The Disability Gateway is available on Facebook – @DisabilityGateway